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Convenience
Stores
Group 1
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Specialty
stores
Group 2
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Online
retail
Group 3
Aligning Our Insights
with Your Business for Success
A deep understanding of the business model is a key strategy for growth.

Group 1:

CONVENIENCE
STORES

Group 2:

SPECIALTY
STORES

Group 3:

ONLINE
RETAIL

Business Model
  • Focus on offline store
  • Online (loyalty)
  • Reply on promotion marketing
  •  Stores chain & online
  •  Website, mobile app and marketplace
Business Operation
  • Order Management
  • SKUs Management
  • Branding Management
  • Marketing & Performance
  • Order Management
  • SKUs Management
  • Branding Management
  • Marketing & Performance
  • Merchant Management
  • Delivery management
  • Order Management
  • SKUs Management
  • Branding Management
  • Marketing & Performance
  • Merchant Management
  • Delivery management
Insight approach
  • Store location optimization
  • Boost Sales and Loyalty based on store location management
  • Acquired customers
  • Optimize ROI/ROAS
  • Loyalty
  • Personalization shopping experience
  • Acquired customers
  • Optimize ROI/ROAS
  • Loyalty
  • Personalization shopping experience
Sales & Marketing Channels
  • In Store Shopping (90%)
  • Online (10%)
  • Website/Mobile App
  • Marketplace
  • Physical Stores
  • Website/Mobile App
  • Marketplace
  • Physical Stores

Group 1:

CONVENIENCE
STORES

Business Operation
  • Order Management
  • SKUs Management
  • Branding Management
  • Marketing & Performance
Insight approach
  • Store location optimization
  • Boost Sales and Loyalty based on store location management
Sales & Marketing Channels
  • In Store Shopping (90%)
  • Online (10%)

Group 2:

SPECIALTY
STORES

Business Operation
  • Order Management
  • SKUs Management
  • Branding Management
  • Marketing & Performance
Insight approach
  • Store location optimization
  • Boost Sales and Loyalty based on store location management
Sales & Marketing Channels
  • In Store Shopping (90%)
  • Online (10%)

Group 3:

ONLINE
RETAIL

Business Operation
  • Order Management
  • SKUs Management
  • Branding Management
  • Marketing & Performance
Insight approach
  • Store location optimization
  • Boost Sales and Loyalty based on store location management
Sales & Marketing Channels
  • In Store Shopping (90%)
  • Online (10%)
Activate Your Data Potential:
Targeted Strategies for Retail Businesses
Business Goals
Our Insights
Our Consulting Packages
01. Unified Customer 
Data Insights
Our Insights
  • Data Segmentation
  • Hyper Personalization
  • Omnichannel marketing
02. Increase retailer satisfaction and customer experience
Our Insights
  • Data Segmentation
  • Hyper Personalization
  • Omnichannel marketing
03. Increase retention rate and loyalty member and transaction
Our Insights
  • Loyalty Management
  • Retail/Consumer Goods Expertise
The Concept of ROI Measurement
GROUP 1
Convenience Stores
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  • Sale growth
  • Store visits
  • Promotional campaign effectiveness
  • Customer Acquisition Cost (CAC)
  • Customer Retention Rate
GROUP 2
Specialty Retail
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  • Sale conversion rate
  • Average Transaction Value
  • Brand Awareness and Perception
  • Inventory Turnover
  • ROAS
  • Customer Retention Rate
GROUP 3
Online Retail
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  • Website/ App Traffic & Install
  • Sale Transaction
  • Cost per Acquisition (CPA)
  • Check out Conversion Rate and Revenue per Visitors (RPV)
  • ROAS
  • Revenue Share for Affiliate Marketing
  • Marketplace Platform Performance
  • Engagement Rates on Product Listings
  • Customer Retention Rate
Segment CDP for Retail:
Bring your store to your customers
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01. Collect and build customer journey analytics
Pull together data across web, mobile, apps, email, and support to complete your view of the customer journey, identify high-value shoppers, and centralize secure data access.
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02. Personalize campaigns and optimize ad spend
Analyze user behavior to optimize the shopping experience, deliver loyalty-promoting campaigns across all platforms, and build real-time audiences to optimize ad spend
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03. Create a tailored product recommendation engine
Integrate digital data with internal systems to monitor conversion rates, use personalized data to boost customer loyalty and engagement, and build effective recommendation engines.
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04. Use Segment to integrate with best-in-class tools
Activate audiences in 450+ marketing and analytics tools in real time.
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01. Collect and build customer journey analytics
Pull together data across web, mobile, apps, email, and support to complete your view of the customer journey, identify high-value shoppers, and centralize secure data access.
Icon
02. Personalize campaigns and optimize ad spend
Analyze user behavior to optimize the shopping experience, deliver loyalty-promoting campaigns across all platforms, and build real-time audiences to optimize ad spend
Icon
03. Create a tailored product recommendation engine
Integrate digital data with internal systems to monitor conversion rates, use personalized data to boost customer loyalty and engagement, and build effective recommendation engines.
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04. Use Segment to integrate with best-in-class tools
Activate audiences in 450+ marketing and analytics tools in real time.
Ascentis Solutions:
Crafting the Future of Retail, Together
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Rich CRM
Features
Reward your customers with personalised loyalty campaigns and digital vouchers. Communications made easy with customer lifecycle marketing automations and Generative AI.
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Comprehensive Customer Insights
Explore AscentisInsights on AWS with insightful dashboards such as Dupont analysis, RFM, customers segmentation, campaigns effectiveness, and sales analysis.
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Omni Channels
Enabled
A complete suite of O2O solutions integrated with CRM and Insights. Our Omni suite includes Retail POS, Mobile POS, Payment, Scan & Go and eShop. One platform with integrated offerings.

Getting started
is easy