As of the end of 2023, the F&B industry’s revenue rose by 11.47% to over
23.6 BILLION USD
Vietnamese consumers are increasing their dining-out spending by
5-10%
Revenue from chain restaurants is expected to grow at a
14.6% CAGR
from 2023 to 2027
Source: Vietdata - Thriving Vietnam F&B industry in 2024 embraces exciting new trends
Empowering F&B Businesses
with Tailored Martech Solutions and Deep Industry Insights
Business Needs
- Reduce dependence on online orders through food delivery apps
- Create engaging and enjoyable interactions between the brand and customers
- Create experiences that delight customers and cultivate loyalty.
- Retaining customers and driving growth
Our Insights
- Collect the 1st party data and leveraging it is a must-have strategy.
- Implement the right loyalty solution is crucial to competing with competitors and maintaining growth.
- Segmentation and personalization are key for retaining customers.
Business Needs
- Reduce dependence on online orders through food delivery apps
- Create engaging and enjoyable interactions between the brand and customers
- Create experiences that delight customers and cultivate loyalty.
- Retaining customers and driving growth
Our Insights
- Collect the 1st party data and leveraging it is a must-have strategy.
- Implement the right loyalty solution is crucial to competing with competitors and maintaining growth.
- Segmentation and personalization are key for retaining customers.
Maximize Your Business Potential
with Integrated CDP & Loyalty Solutions
Data Centralization
Utilizing Data to Understand Customers' Tastes and Preferences
Personalized Customer Experiences
Personalize product recommendations and tailored loyalty offers to drive sales
Improved Marketing Efficiency
Leveraging customer insights to deliver targeted and effective marketing messages, thereby improving ROI.
Market Edge
To stay ahead by fostering deeper customer relationships and increasing retention rates by offering superior customer experiences.
Scalability and Growth
Provide scalable frameworks for managing increasing volumes of customer data and transactions efficiently.
Segment Twilio CDP
with Domino Pizza Case Study
How Domino’s decreased cost per acquisition by 65%
with Twilio Segment
Use case: Data powered performance marketing
Region: NAMER, LATAM
Product: Twilio Engage
Objective: In order to keep up with an expanding digital footprint and an increasingly online customer, Domino’s needed to turn its focus to online delivery and build more engagement across its digital platforms
Source: Segment website
Twilio Segment became the heart of Domino’s digital transformation, helping to build a more efficient and reliable marketing engine with:
- Scaling customer data without a single source of truth
- Building a customer data infrastructure that quickly scales across all customer touch points
- Using Twilio Engage audiences to fuel more effective Facebook and Google ad campaigns
- Universal view of the customer and better visibility of ad campaign effectiveness
Enhance Customer Engagement and Drive Loyalty
with Ascentis Solutions
Transform Your F&B Business
with Expert CDP & Loyalty Consulting