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    Personal
    Health Care
    Group 1
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    Medtech/
    Healthtech
    Group 2
    Aligning Our Insights
    with Your Business for Success
    Understanding the healthcare business model is essential for a successful start.

    Group 1:

    PERSONAL
    HEALTH CARE

    Group 2:

    MEDTECH/
    HEALTHTECH

    Core products/ services
    • General health check-up
    • Insurance examination
    • Dental
    • Pharmacy
    • Cosmeceuticals
    • Beauty caring
    • Medical tests/ Diagnostic tests
    • Specialized examination/
    • Health consultation/ Remote consultation
     Business Channels
    • Clinics
    • Physical Stores
    • Website
    • Mobile App
    • Website
    • Mobile App
    • Booking online
    • Virtual Caring
    • Telemedicine
    Business Metrics
    • Sales
    • Store Visits, Transactions
    • Fee
    • Number of scheduled appointments / number of medical visits
    • Number of patient records in the month
    • User Base (MAU)
    • Transactions/ Booking
    • Number of scheduled appointments / number of medical visits
    • Number of patient records in the month

    Group 1:

    PERSONAL
    HEALTH CARE

     Business Channels
    • Clinics
    • Physical Stores
    • Website
    • Mobile App
    Business Metrics
    • Sales
    • Store Visits, Transactions
    • Fee
    • Number of scheduled appointments / number of medical visits
    • Number of patient records in the month

    Group 2:

    MEDTECH/
    HEALTHTECH

     Business Channels
    • Clinics
    • Physical Stores
    • Website
    • Mobile App
    Business Metrics
    • Sales
    • Store Visits, Transactions
    • Fee
    • Number of scheduled appointments / number of medical visits
    • Number of patient records in the month
    Uncover Growth Opportunities:
    Targeted Strategies for Healthcare Businesses
    Business Goals
    Marketing Initiatives
    Our Consulting Packages

    Group 1.
    Personal health care

    • Opening a new clinic or hospital branch
    • Increase transactions/ Store Visits & Boost Customer Retention
    • Increase Customer Experience
    • Optimize sales, customer services and marketing processes
    Marketing Initiatives
    • Online and offline marketing initiatives
    • Branding/IMC / KOLs
    • Diversified Marketing channels
    • Referral / WOM/ Reviews/ Customer Trusts
    • Brand recognition
    • Product recommendations and personalization
    • Convenience,  speed, confidence in the advisory team and established / historical experience
    Our Consulting Packages

    Group 2.
    Medtech/Healthtech

    • Boost Revenue/ ROI/ CLV and retention Rate
    • Increase Loyalty customers
    • Increase Customer Experience
    • Optimize sales, customer services and marketing processes
    Marketing Initiatives
    • DAU/ MAU
    • Focus on online marketing initiatives
    • Optimize Website/ Mobile Application
    • CX in payment, booking appointment, tracking records
    • Hyper personalization
    • Product recommendation
    • Detect and capture demands
    • Convenience,  speed, confidence in the advisory team and established / historical experience
    Our Consulting Packages
    The Concept of ROI Measurement
    Focusing on top priority business KPIs is essential for effective efficiency measurement.
    Group 1
    Personal Health care
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    • Sale growth
    • Store visits
    • Patient Acquisition (PAC)
    • Patient Lifetime Value (PLV)
    • Patient Retention Rate (PRR)
    • Utilization Rate
    • Satisfaction & Feedback
    • Online Engagement Metrics
    • Referral Rates
    • Records Volume
    Group 2
    Medtech/Healthtech
    Icon
    • Sale conversion rate
    • Customer Acquisition Cost (CAC)
    • DAU & MAU
    • Conversion Rate
    • ROI
    • Revenue Growth
    • Product Performance
    • Customer Retention & Expansion
    • Engagement Metrics
    • Clinical Trial Success
    • Partnership performance metrics
    • Customer Satisfaction & Feedback
    Hubspot Solutions For Healthcare:
    Trusted relationships that promote growth
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    Marketing Hub

    Healthcare providers can design individualized patient journeys using HubSpot’s feature-rich marketing automation tools, from the first point of contact to the follow-up after treatment.

    • Automation Workflow
    • Social Media Management
    • Form
    • SEO
    • Schedule Calendar
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    Sales Hub

    Efficient management of patient inquiries is essential for healthcare providers.

    • Inquiry Management
    • Contact Management
    • Sequence Tool
    • Playbooks
    • Documentations
    • Quotes
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    Service Hub

    Healthcare providers can streamline operations and enhance patient satisfaction by leveraging the features of HubSpot’s Service Hub specific to healthcare needs.

    • Ticket Routing
    • Feedbacks
    • Contact Management
    • Sequence Tool
    • Playbooks
    • Documentations

     

    Segment CDP Solutions:
    Use real-time data to deliver better outcomes across the care journey
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    01. Make data driven decisions that can transform care management
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    02. Define, detect, and validate data quality violations and enforce privacy controls
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    03. Uncover key moments in the care journey that impact retention and health outcomes

    Attract New Customers & Drive Growth

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